Mobile app based solution for financial lending institute to bring accountability & automation in their collection department
We know how important is payment collection. Work online / offline and recover payments effortlessly. Get auto reminders on the follow up done for promise-to-pay (PTP) set of each overdue customer
We know all conversations with customers are important and needs to be recorded. Before talking to the customer, know his entire history and mark the next PTP follow up accordingly.
Collect EMI dues at fingertips via online (credit / debit card / net banking / NEFT / RTGS) or offline mode (cash / DD / cheque).
Close your day by uploading the cash deposit receipt in the bank and keep the track of the balance cash in hand of the collection officer.
Improve performance over time. Ensure faster follow ups by monitoring every PTP, so no collection gets dropped
Gain actionable insights on payment due and collected by on field recovery agent – daily / weekly / monthly
Proactively plan and improve collections with productivity and team performance metrics
Bring tracking and accountability into your collection department
Credility connects as many users as you need, so you can handle all your delinquent customers from one app
Follow up history and shared overdue list make it easy to collaborate on follow ups and collect payment
Choose the right teammate to handle each overdue case, so no PTP follow up slips through the cracks
Work in tier 2 or 3 cities without internet, sync your data whenever online and connect your core database
Set up bucket type or workflow rules that automate your collection process to save your time
Understand team and individual performance with powerful analytics and use data to improve over time
Join the customer driven companies relying on goCollect App
goCollect allows you to manage multi –hierarchy and view their daily performance individual wise, branch wise, cluster wise, region wise and pan India.
Once the collector collects the payment, goCollect App will instantly and automatically send the receipt copy to the customer via SMS and Email. Additionally, the collector has the option to share the receipt copy via WhatsApp or provide a hard copy of the receipt to the customer with the help of a Bluetooth printer.
The on-field collector app has a quick view of all the cases allocated to him along with search and multiple filter options. Be it bucket wise or PTP cases wise or product wise management or any other.
With our advance goTrac solution embedded in goCollect App, you can check the daily route, visit locations, activity locations of the collector along with the overall distance travelled by him in a day so that calculating his travelling conveyance is hassle free.
goCollect App empowers the collector to collect EMI dues and charges on fingertips via online (debit card / net banking / NEFT / RTGS / UPI wallets) or offline mode (cash / DD / cheque).
goCollect App helps you easily plan the day / week of all the on-field collection agents in one go for the PTP pickup cases as well as any general call / visit follow ups to be done of each customer.
With our goCollect App, the collector can effortlessly collect the payments in offline (no internet zones) or online mode via multiple payment options in case the customer is residing in remote location.
goCollect App is already connected with 2 renowned payment gateways – Paynimo and Razorpay. However, you can choice the payment gateway of your choice.
goCollect App allows collection head or any supervisor not only to monitor collections but also depositions made by the collector in a day.
i-XL has done 10+ successful core banking LMS system integrations of goCollect App for different financial lending institutions of all shapes, sizes and market caps.